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2140 Range Road
Clearwater, FL 33765

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FAQ

what is biodegradable?

A biodegradable procut is one that is capable of being decomposed through the metabolism of microorganisms. What this essentially means for a biodegradable plastic; is that it’s eaten! This process leaves no trace of the product’s original existence – the carbon atoms within the plastic are broken aprt; as organic molecules are created. These molecules can be processed by, and create, organic living things; generating a natural and sustainable lifecycle.

what is compostable?

Compostable products are a subset of biodegradable products, which means as well as biodegrading, they also meet certain criteria under certain conditions. Our compostable products fall into 2 categories, those that are suitable for home composting and those that are commercially compostable. Because of the comparatively smaller volumes of waste involved, the temperature in a garden compost heap is lower and tends to be less constant than in an industrial composting environment. This means that certified home compostable packaging like our sugarcane/bagasse products, can simply be place in your home compost. Procuts like these will have been rigorously tested in order to meet several standards Australia: AS 5810 (2010), France: NF T 51800 (2015) and Europe: prEN 17427 (2020) and carry seeding logo 7P2423 and ‘OK compost HOME’ conformity mark, meaning that any component or material used in the packaging incuding the printing ink, and the adhesives will break down into carbon dioxide (CO2), water, inorganic compounds and biomass with no visible contaminants or toxic residue/substances suitable to decompose within a garden compost environment. Commercially compostable products which will have been rigorously tested in order to meet the conditions as set out in EN-13432 and carry the ‘OK compost INDUSTRIAL’ conformity mark, will biodegrable by 90% within 6 months. At 12 weeks 90% of the product should pass through 2mm x 2mm mesh. This stage of testing evidences the disintegration of the packaging product. Finally, the toxicity and quality of the finished compost must not be adversely affected by the ‘compostable’ subject to safely ensure the future growth of organic life. In order for our commercially compostable products to fulfill the lifecycle we intend for them-an infrastructure, such as one that recycles and composts, is vital. Consumers using compostable packaging must be diligent in using a designated commercial food waste stream, while avoiding the disposal of non-compostable materials that will be rejected as contaminates.

what is bagasse?

Bagasse is the dry puply fibrous residue that remains after sugarcane or sorghum stalks are crushed to extract their juice. We turn that sugarcane ‘would-be-waste’ residue, into pressed bowls, plates and clamshells! Our EAT ECO Bagasse containers are certified home compstable, have great functionality and look fantastic. The perfect alternative to difficult-to-recycle materials; eliminating the need to sort food-contaminated waste where designated food waste collections are provided. What are DRINK ECO Cups made from? Our cups are made using certified, compostable PLA-lined paperboard. This is a plant-based lining and offers a sustainable alternative to conventional PE lined cups and our use of water and vegetable-based inks allows you to create an environmentally friendly custom design suitable for industrial composting facilities.

shipping policy

Here at Eat Drink Clean Eco we offer multiple shipping methods to be the best meet customers needs. Our shipping is handled through our primary distributor, Auburn Supply Group.

Local Pickup and Delivery

Milwaukee,Wl: we offer Local P&D in and around Milwaukee County.
Clearwater, FL: we offer Local P&D in Pinellas, Hillsborough, and Southwest Paco Countries.
Local Delivery is free on orders over $250.
Pickup is free and can be schedule by contacting the respective location.

Where We Ship

We currently ship within the Continental United States. If you live outside of the Continental U.S. and would like to purchase our products, please reach out to us to make special arrangements.

How We Ship

We utilize UPS Ground as our primary service for areas outside of local P&D areas. Shipping is 1 to 5 businessd days and pricing will be determined at the time of checkout based on current rates.

For palletized shipments we utilize a variety LTL carriers to minimize costs. Shipping is 1 to 7 business days and we will happy to provide quotes based on the time you place your order.

return policy

In order to be eligible for a return, products must be received in our warehouse within 30 calendar days from the date of purchase. Once your return is received, our team of professionals will inspect it and process your refund. Products must be in the same condition as that in which they were received, remain in their original packaging and be undamaged in any way. The money will be refunded to the original payment method used for the purchase and may take up to 10 business days to appear on your credit card statement. If your original payment method was ACH, Check or Cash a credit will be issued. Products returned witout an exchange will incur a 15% restocking fee. The 15% restocking fee will be waived for items that are exchanged. If the product is damaged in any way or you have initiated the return after the 30 calendar days have passed, you will not be elligible for a refund. The customer is responsible for return shipping for any non-damaged returns.

Returns (non-damaged):

Damaged or defective products:
Customer shall inspect all items 5 days of receipt and send a written notice along with product images to depict damage or defect in order to be replaced. If the product is deemed damaged or defective after inspection, Eat Drink Clean Eco will be reimbursed for return shipping and will either replace the item or process the return as explained under returns.

Custom products and special orders products:
Eat Drink Clean Eco will not accept returns on any custom products or special order items as designated in the product description. In the event of damage or defects occuring prior to receipt and the 5 day damaged or defective products procedure is adhereto, an exchange will be available.

Disclaimer: Eat Drink Clean Eco is not responsible for products damaged due to improper storage and/or exceeding of the manufacturers guidelines.