faq

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what is biodegradable?

Forget the term biodegradable as it tells us nothing about the process of breaking the material down nor the result. Everything is biodegradable but not everything is compostable.

what is compostable?

Compostable products are a subset of biodegradable products, which means as well as biodegrading, they also break down into the soil that surrounds them, leaving no toxic traces behind, like microplastics for example. Paper cups, like those made by eat | drink | clean | eco are certified compostable by TUV, a third-party certification. This means a product has been tested to revert to carbon dioxide, water, inorganic compounds, and biomass. Our compostable products are designed to be composted at commercial composting facilities at a rate of 2-3 months. These facilities grind the material, turn the compost piles, and monitor conditions to create high temperatures needed for the material to break down, reducing methane emissions.

what is bagasse?

Bagasse is the dry pulpy fibrous residue that remains after sugarcane or sorghum stalks are crushed to extract their juice. We turn that sugarcane ‘would-be-waste’ residue, into pressed bowls, plates and clamshells! Our EAT ECO Bagasse containers are certified home compostable, have great functionality and look fantastic. The perfect alternative to difficult-to-recycle materials; eliminating the need to sort food-contaminated waste where designated food waste collections are provided.

shipping policy
Here at Eat Drink Clean Eco we offer multiple shipping methods to be the best meet customers needs. Our shipping is handled through our primary distributor, Auburn Supply Group.

Local Pickup and Delivery

Milwaukee,Wl: we offer Local P&D in and around Milwaukee County.
Clearwater, FL: we offer Local P&D in Pinellas, Hillsborough, and Southwest Paco Counties.
Local Delivery is free on orders over $300.
Pickup is free and can be schedule by contacting the respective location.

Where We Ship

We currently ship within the Continental United States. If you live outside of the Continental U.S. and would like to purchase our products, please reach out to us to make special arrangements.

How We Ship

We utilize UPS Ground as our primary service for areas outside of local P&D areas. Shipping is 1 to 5 businessd days and pricing will be determined at the time of checkout based on current rates.

For palletized shipments we utilize a variety LTL carriers to minimize costs. Shipping is 1 to 7 business days and we will happy to provide quotes based on the time you place your order.

return policy
In order to be eligible for a return, products must be received in our warehouse within 30 calendar days from the date of purchase. Once your return is received, our team of professionals will inspect it and process your refund. Products must be in the same condition as that in which they were received, remain in their original packaging and be undamaged in any way. The money will be refunded to the original payment method used for the purchase and may take up to 10 business days to appear on your credit card statement. If your original payment method was ACH, Check or Cash a credit will be issued. Products returned witout an exchange will incur a 15% restocking fee. The 15% restocking fee will be waived for items that are exchanged. If the product is damaged in any way or you have initiated the return after the 30 calendar days have passed, you will not be elligible for a refund. The customer is responsible for return shipping for any non-damaged returns.

Returns (non-damaged):

Damaged or defective products:
Customers shall inspect all items within 5 days of receipt and send a written notice along with product images to depict damage or defect in order to be replaced. If the product is deemed damaged or defective after inspection, Eat Drink Clean Eco will reimburse for return shipping and will either replace the item or process the return as explained under returns.

Custom products and special orders products:
Eat Drink Clean Eco will not accept returns on any custom products or special order items as designated in the product description. In the event of damage or defects occurring prior to receipt, the 5 day damaged or defective products procedure is adhered to, and an exchange will be available.

Disclaimer: Eat Drink Clean Eco is not responsible for products damaged due to improper storage and/or exceeding of the manufacturers guidelines.